Move over, Millennials — Gen Z is quickly becoming one of the most powerful consumer groups in the restaurant industry. Born between the mid-1990s and early 2010s, Gen Z isn’t just the future of your customer base — they’re already making dining decisions today. With billions in spending power and a passion for convenience, tech, and values-driven brands, ignoring them means leaving serious money on the table.
Read MoreUser experience is centered around having empathy towards your customers. As a business owner, you want to enhance the human experience to drive sales.
Read MoreThe restaurant industry can learn a lot from Amazon. The e-commerce platform has been processing online orders since 1994, over a decade before online platforms GrubHub and Seamless were founded. Since that time, Amazon has gone from a small online bookseller to the most valuable retailer in the world.
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